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Author: Daniel Robinson Written by: Daniel Robinson Author Daniel is a Guide Team writer and has written for a number of automotive news sites and marketing firms in the US, UK and Australia, on the topics of car finance and car maintenance. Daniel is the Leadership Team’s authority on auto insurance, loans, warranty options, auto services and more.
Triple A Car Insurance
Edited by: Rashawn Michner, Edited by: Rashawn Michner Managing Editor Rashawn Michner is a leading team editor with over 10 years of experience covering personal finance and insurance topics.
Aaa Insurance Reviews, Coverage, And Cost (2023)
AAA is a well-known name for roadside assistance. It offers three plans that set the bar high for roadside assistance companies to cover. We at Guide Team will review AAA roadside assistance to help you decide if the company is the best choice for you. We’ll also recommend some of the best roadside assistance plans to compare while you shop.
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The Guide team is committed to providing reliable information to help you make the best decision about insuring your vehicle. Because consumers trust us to provide objective and accurate information, we have created a comprehensive rating system to compile our rankings of the best auto insurance companies. We collected data from dozens of auto insurance providers to rank the companies based on a wide range of ranking factors. After 800 hours of research, the end result was an overall rating for each provider, with insurers scoring highest on the list.
In our AAA roadside assistance review, we rate the provider 9.0 out of 10.0 overall and rank it 8th compared to other options on the market. AAA offers good coverage and benefits through its three plans and has pricing options that work for many drivers.
Download The Aaa Mobile App To View Your Aaa Membership Card
While AAA, or the American Automobile Association, serves all of America, it is not an independent company. Triple-A began in 1902 as a group of nine motor clubs. Today, AAA is a federation of 32 car clubs across the country. Some car clubs provide service in one state, while others operate in multiple states. Prices and services sometimes differ slightly depending on the car club, but they all offer the same basic services and three membership plans.
When you visit the AAA website, you will be redirected to the correct club site based on your location. For this article, we will highlight the terms of membership for AAA Carolinas as an example.
AAA roadside assistance reviews vary by auto club. For example, AAA Carolinas has an A+ rating from the Better Business Bureau (BBB) with accreditation and a 1.3-star customer review score. On the other hand, Automobile Club of Southern California is not rated by the BBB and has a 1.2 star customer rating. It’s worth checking your local AAA club’s ratings to learn more about the customer experience.
In positive AAA roadside assistance reviews, customers mention receiving timely service after calling for help. This is one of the most important qualities of a roadside assistance company. One customer received service in less than 10 minutes of the call. Another said a AAA tow truck rescued them from the desert highway and drove them 100 miles to their destination city.
Rental Car Reimbursement Coverage
Unfortunately, not everyone has the best experience with AAA. It is important to note that the company uses its own pool of drivers along with independent contractors. Depending on who is available in your area at the time of the call, wait times can vary greatly.
A negative AAA roadside assistance review on the AAA Carolinas BBB page states that the customer waited four hours to receive locksmith service. Another customer called for a tow around 8:30 in the evening and had to pick up a friend at midnight because the tow truck didn’t show up.
Our team contacted the AAA Carolinas and the Automobile Club of Southern California about their BBB ratings but did not receive a response.
AAA covers all major roadside assistance services such as breakdown assistance, towing, battery service, flat tire service and fuel delivery. It includes vindication and various other benefits. You can see what AAA roadside assistance includes below.
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There are more than 100,000 retail locations nationwide that offer discounts to AAA members. As a member, you can get discounts on shopping, travel, entertainment, business services and more.
Offers RV roadside assistance with AAA Plus RV and Premier RV memberships (depending on club location). These memberships are required for full roadside assistance at one of the following:
Rather than just covering your vehicle, AAA membership covers you as a driver or passenger, whether or not you drive your own car. This means you can get AAA services whether you’re driving a rental car or riding in a friend’s car. However, the vehicle itself must meet AAA eligibility requirements. AAA covers bicycles and almost all four-wheeled passenger vehicles. It does not include the following:
AAA offers car insurance coverage in addition to roadside services. Most insurance policies are written by a number of AAA insurance groups: CSAA Insurance Group, Auto Club Enterprise Insurance Group and Auto Club Group.
Minnesota Car Insurance Laws
AAA car insurance is available nationwide and offers everything from minimal to full coverage. You can read our AAA insurance review for more information.
If you get stuck on the side of the road, you can reach AAA for 24/7 roadside assistance by calling 1-800-222-4357 (1-800-AAA-HELP). You can also request support in the AAA application. The system will direct you to the correct dispatch center using your mobile data or internet connection, depending on your location. Although you purchase an AAA membership from a specific regional club, you can use it anywhere in the United States and Canada.
With AAA Mobile, you can do more than request roadside assistance. The app provides AAA’s TripTik® map and trip planning service so you can find AAA-approved hotels and restaurants wherever you go. You can also book hotels and rental cars through the app and find cheap gas and AAA-approved repair shops.
So how much does AAA roadside assistance cost? Basic membership costs $64 per year, Plus membership costs $94 per year and Premier membership costs $124 per year for AAA in the Carolinas. Prices may vary slightly depending on the AAA club in your area.
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AAA roadside assistance costs more than roadside assistance from some insurance companies like Progressive and State Farm. However, AAA roadside assistance comes with more services than insurance companies’ add-on plans. For a head-to-head comparison, see our State Farm vs. AAA review.
AAA offers some of the most comprehensive roadside assistance plans on the market if you get higher tiers like Plus or Premier. Its prices are also reasonable compared to similar options. That said, you will find cheaper road plans from the average car insurance company. Compare AAA car insurance plans to see which roadside assistance program is best for you.
Judging by many AAA roadside assistance reviews, customers usually receive service within an hour or less. However, the average ETA may vary based on tow truck availability, demand and the severity of your problem.
Our team rates AAA 9.0 out of 10.0 overall for its industry position, availability, coverage, cost and customer experience. AAA has a reputation for reliability wherever you use the service in the US or Canada.
Ways To Show Proof Of Insurance & What To Do If You Can’t
AAA will only replace your battery if you purchased the battery from AAA and it is under warranty. If your battery was not covered by warranty, you can purchase a new one from an AAA technician.
AAA Basic covers free towing to the truck’s originating station, a AAA auto repair facility within 10 miles or a facility of your choice within three miles. AAA Plus covers towing up to 100 miles. Plus also provides free fuel delivery and location assistance and higher allowances for trip interruption.
Because consumers trust us to provide objective and accurate information, we have created a comprehensive rating system to compile our rankings of the best auto insurance companies. We collected data from dozens of auto insurance providers to rank the companies based on a wide range of ranking factors. The end result was an overall rating for each provider, with insurers scoring highest on the list. AAA is a very good insurance company, earning a 3.4/5 rating from editors and good scores from organizations like J.D. Power and the Better. Business Bureau. AAA offers auto, homeowners and life insurance in addition to coverage options for boats, motorcycles, pets and more. It is also known for 24/7 roadside assistance, travel planning services, and generous discounts.
For those not familiar, AAA stands for “American Automobile Association” and is referred to as “Triple A”. It is a group of private, non-profit regional motorcycle clubs located throughout North America, although anyone can join.
Aaa Insurance & Quotes
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